SpeakSpace — Find your voice

Privacy Policy

Last updated November 2026

Live events

  • What we collect: the name you type, your optional speech topic, your speaking position and speaking time, the scores and optional comments you give and receive, and the host's optional feedback. Needed to run the session, calculate results and show you your personal feedback.
  • Optional presentation files you upload for your live speech. Used only to show your slides on the projector. They are stored privately and are never available through public links.
  • Linked devices: a temporary 5-digit code that expires after 5 minutes and works once.
  • Basic technical data such as when your device last checked in during a live session (so the host can see if someone left) and short-lived security counters that limit repeated failed attempts.
  • AI summaries: after a session, your scores, the written comments about your speech and any host feedback are sent to an AI model to write a short personal summary for you. No audio is recorded at live events.

SpeakSpace AI Coach

  • Voice processing: before your first practice we tell you that your voice is processed by AI. Your microphone audio is streamed through our server to Google Gemini so the coach can listen and reply. We never record or store your audio — it is processed live and discarded.
  • Transcription and feedback: Gemini produces a text transcript of the conversation. We use it to measure pace and filler words and to generate your feedback report. Signed in, the transcript and report are saved in your history; as a guest they are kept only so this browser can show your report.
  • Optional uploads (Pro and Premium): CVs, job descriptions, scripts and documents are read for text only, used to personalise that practice and stored with it. The original file is not kept and never modified.
  • Slides: presentations you upload (PDF, PowerPoint or images) are converted on our servers into private slide images plus their text, linked only to your account and viewable only through private links. They are deleted automatically after 30 days (90 days while a SpeakSpace Academy lesson uses them).

SpeakSpace Academy (Premium)

  • Lessons: we save each lesson's written conversation, learning cards, your progress steps and XP so you can resume and review it on any device. You can delete a lesson at any time.
  • Your material library: files you upload (PDF, Word, PowerPoint, text) and notes you paste are read for text only; we save that text (up to 30 items) so you can reuse it in later lessons. The original files are not kept. You can delete any item at any time.
  • Voice and text: what you write or say in a lesson, and the material you choose for it, is sent to Google Gemini to generate the tutor's replies and spoken voice. Voice lessons store only the text transcript, never audio.
  • From AI Coach to Academy: when you choose “Learn How to Improve” on a practice report, the feedback from that practice is used to build your personal lesson.

Language Learning (Pro and Premium)

  • Conversations and lessons: what you write in a language conversation or lesson is sent to Google Gemini to write the reply, corrections and translations. We save the written conversation (your latest 30) so you can continue it on any device. You can delete any conversation at any time.
  • Voice practice works like any AI Coach practice (see above): your voice is processed live and only the text transcript and feedback are kept.
  • Say It Back: your short recording (up to 15 seconds) is checked on our server and, if it contains speech, sent to Google Gemini to give feedback. The recording itself is not stored — only the phrase, the written feedback and the date (your latest 50). Replaying your own recording happens only in your browser. Example phrases are read aloud by your device's own voice, not sent anywhere.
  • Flashcards: cards you create or generate with AI are saved to your account with their review schedule. Studying and reviewing them happens without AI. You can delete any card at any time.
  • The languages and level you choose are remembered on this device only.

Feature highlights and usage statistics

To show “New” labels only for features you haven't explored yet, we remember which SpeakSpace features you have opened — on your account when you're signed in (so it works on all your devices), and in your browser's local storage when you're not. Your browser also keeps a random ID with no personal details so a label shown to you is counted only once. We use these records, together with AI usage records, only for overall statistics about which features are used (for example how many people opened a new feature). They never contain your name, email or what you wrote or said, aren't used for advertising, and records linked to your account are deleted when you delete your account.

Your account, payments and emails

  • Account: SpeakSpace does not store your name or email address in its own database. Your login (email, optional name, Google sign-in) is held by our sign-in provider, Clerk. Our database keeps an internal account ID, your plan and subscription status, settings, practice history and Academy lessons.
  • Sign-in codes: when you sign in with email we send you a 6-digit code. It is stored only in scrambled form, expires after 5 minutes and works once.
  • Emails: we look up your email at Clerk only at the moment we send you an email (sign-in code, welcome email, weekly reminder if switched on) and never save it.
  • Payments: handled by Stripe, which collects your billing email, address and card. We never see or store your card number or billing email; we only keep your Stripe customer and subscription IDs and status.
  • Usage records: date, mode, language, minutes used and an estimated AI cost per practice or lesson — needed to enforce plan limits and run the service. They contain no transcript content.
  • Admin access: the SpeakSpace admin sees usage metadata (minutes, modes, plan) but not your transcripts, uploads, lessons or feedback text.

Google Gemini

Your voice, transcripts, lesson messages and the text of material you choose to share are processed by Google under the Gemini API terms that apply to SpeakSpace. Depending on those terms, Google may also use this content to provide and improve its services, and it may be reviewed by people. Please don't share sensitive personal information (such as health details, ID numbers or passwords) in a practice or lesson.

Legal basis (GDPR)

We process account, practice and lesson data to provide the service you asked for (contract), usage and security records to keep SpeakSpace safe and running within our limits (legitimate interest), and payment records to meet accounting rules (legal obligation). We don't sell your data or use it for advertising.

Cookies

We only use cookies that are needed: to keep you signed in, to recognise a guest practice on this device, and to protect sign-in from abuse. No advertising or tracking cookies. Light/dark mode, sound settings, language choices, which features you've explored and similar preferences stay in your device's local storage.

Services we use

  • Hosting, database, private file storage and email delivery provided through our platform provider (Emergent).
  • Google Gemini (AI Coach voice conversation, transcription and feedback; SpeakSpace Academy lessons and voice; Language Learning conversations, flashcards and Say It Back feedback).
  • An AI language model provider for live-event feedback summaries.
  • Clerk (sign-in) and Stripe (payments and VAT).

How long we keep it

  • Live-session data (names, topics, scores, comments, speaking times, presentation files) is deleted automatically 30 days after the session.
  • AI Coach and Academy slides: 30 days (90 days while a lesson uses them).
  • Practice history, Academy lessons and your material library: kept until you delete them or your account. Free accounts show the latest 5 practices; older ones are hidden, not deleted, and come back with Pro or Premium.
  • Language conversations (latest 30), Say It Back feedback (latest 50) and flashcards: kept until you delete them or your account. Say It Back recordings are never stored.
  • Feature-discovery records: kept as long as they're needed for usage statistics; those linked to your account are deleted with it.
  • Sign-in and device-link codes are deleted within an hour of expiring.

Accounts

Accounts are optional. You need to be at least 13 years old (or the age of digital consent in your country) to create one. You can sign out on any device and delete your account at any time.

Your controls and rights

Signed in, you can delete a single practice or lesson, delete your whole history, download your data (practices, Academy lessons and material, language conversations, flashcards and Say It Back feedback), or delete your account — which also cancels an active subscription and removes your practices, lessons, material, slides and language learning data — from My progress. Deleted content is really deleted. You can also ask us to show you, correct or delete your data at any time via the email icon at the bottom of this page, and you have the right to complain to the Finnish Data Protection Ombudsman. At a live event, ask the host if you want your data removed straight away.