Terms of Service

Using SpeakSpace

SpeakSpace helps you practise and learn communication through live events, the AI Coach and SpeakSpace Academy. Be respectful: give honest, constructive feedback and never harass, insult or impersonate others.

Your content

You are responsible for what you upload or write, including presentation files, documents, notes and comments. Only upload material you have the right to share. Don't upload anything illegal, harmful or containing other people's private information.

Feedback and AI

Scores at live events come from other participants and some summaries are written by AI. AI can make mistakes. Feedback is for practice only and doesn't guarantee any professional, academic or employment outcome.

Plans

• Free: 50 AI Coach minutes per week, practices of up to 10 minutes. Guests without an account get a short trial.
• SpeakSpace Pro — €4.99 per month (+ VAT where applicable, shown at checkout): 300 AI minutes per month (not unlimited), practices of up to 20 minutes, uploads, slides, detailed feedback and full history.
• SpeakSpace Premium — €10.99 per month (+ VAT where applicable, shown at checkout): everything in Pro, 500 AI minutes per month (not unlimited), practices of up to 30 minutes, and SpeakSpace Academy.

Subscriptions are billed monthly by Stripe until you cancel. You can cancel anytime from My progress; your plan stays active until the end of the paid period, then your account returns to Free. We may run a free beta of paid features for testing.

Refunds & Cancellations

SpeakSpace Pro and Premium are monthly subscriptions. You can cancel your subscription at any time through your account's billing settings. Cancellation will stop future renewals, and your paid access will normally continue until the end of your current billing period.

Payments are generally non-refundable unless required by applicable consumer protection laws. If you believe you were charged incorrectly or would like to request a refund, please contact SpeakSpace Support using our existing contact information. Refund requests will be reviewed individually, and any applicable legal rights will be respected. Nothing in these terms limits your mandatory rights under Finnish or EU consumer law.

AI Coach limits

The AI Coach is a practice tool. AI can misunderstand you or make mistakes, and its scores are estimates — they don’t measure personality, intelligence, honesty or true confidence, and they don’t guarantee a job, grade or any outcome.

SpeakSpace Academy

SpeakSpace Academy is included with Premium. Lessons, examples, challenges and feedback are generated by AI for learning and may contain mistakes — use your own judgement. XP, progress and achievements are for motivation only and have no monetary value. Slide previews of PowerPoint files may look different from the original; upload a PDF for exact slides.

Language Learning

Language Learning (voice and text conversations, AI lessons, Smart Flashcards and Say It Back) is included with Pro and Premium and uses the same AI minutes as the rest of your plan — it is not a separate or unlimited allowance. Voice practice counts your actual practice time. Each completed AI reply, generated set of flashcards or Say It Back check uses 20 seconds; replies that fail are not counted. Reading saved conversations and studying or reviewing saved cards is free. Corrections, translations and pronunciation feedback are AI-generated guidance for practice: they can contain mistakes, are not scores or certificates of language level, and don't replace a qualified teacher.

Your account

You need to be at least 13 (or the age of digital consent in your country) to create an account. Keep your sign-in details safe, use one account per person, and don’t access anyone else’s account or data. You can delete your account at any time.

Misuse

Hosts may remove participants from a live session. We may restrict access for anyone who misuses the platform, tries to break its security, abuses the AI features or disrupts events.

Contact

the email icon at the bottom of this page

Business information

Legal business name

Sharier Ahnaaf

Trading name

SpeakSpace

Business ID (Y-tunnus)

3532922-8

Country

Finland